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Christmas posting dates
- Wednesday 6th December: Last order date for in-stock items sent internationally - non-EU or USA.
- Friday 8th December: Last order date for in-stock items to the EU or USA.
- Monday 18th December: Last order date for in-stock items sent by 1st class post.
- Thursday 21st December: Last order date for in-stock items sent by Special Delivery or Evri.
If you want to order a backordered item, please contact us to find out what the last order date would be.
We offer free delivery on all UK orders over £25.00.
For orders below this amount, we charge a flat rate of £3.00. You can also choose to have your item delivered by Royal Mail Tracked, which costs £6.00. We may also send your item by Evri - if you'd prefer this not to happen, please add a note to your order.
We aim to ship your order within 2 working days, but we'll let you know if there will be a delay for any reason. At the moment there are some issues with stock for some products due to global supply chain problems.
If an item shows as being on backorder, this means we can request it from our supplier. It'll increase the time for delivery by at least 1-2 additional working days. We’ll let you know if it will take any longer than that for your items to arrive.
All international orders are sent tracked and vary based on order value and destination. You'll see how much this will be when you enter your address on the basket page.
For orders placed within the EU, we don't charge VAT or the equivalent local tax so your order may have additional fees added by your country's customs. If your order is checked by customs this can cause a delay in delivery - we have no control over this.
We try to reuse packaging as much as possible. Our suppliers do too, so sometimes that means your order might arrive in a box that's been used two or three times! This keeps our costs down and is more environmentally friendly.